NARAYANA00987SF
PROFESSIONAL SYNOPSIS

 Having 6+ years of extensive experience in which 4+ years in development and administration with Salesforce (SFDC).
 Hands on experience in Salesforce CPQ.
 Implemented Security and Sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.
 Worked on the designing of Custom Objects, Custom Tabs, custom fields, role based Page Layouts, Custom Reports, and Report Folders, Report extractions to various formats, design of Visual Force Pages, Dashboards and various other components as per the client and application requirements.
 Created the Validation Rules, Approval Process, workflows for automated lead routing, lead escalation and Email Alerts.
 Good knowledge on Approval Process and workflows in salesforce CRM.
 Proficient in writing SOQL queries.
 Involved in developing with Flows and Apex to achieve customer needs.
 Played Business Analyst role for Salesforce CPQ, Customer facing portals and other quote managements.
 Maintaining effective collaboration with stakeholders to gain their consensus.
 Most effective elicitation techniques were used as per the organization's culture.
 Providing Prototype demos to get early feedback on the systems.
 Preparing Process flows, Activity Flows, dataflows, etc to give clear details on the system.
 Solution Evaluation is performed as per the KPIs defined in the initial phase of the project. Built solutions for price books , quoting process and configuration of products different model types using attribute derived model in CPQ.
 Smooth closure of UAT coordinating with different teams and early bug fixes.
 Expert in showcasing the product to client and gather their feedback to improve.
 Single Point of contact to many projects and delivered them smoothly
 Worked on most of the industry leading business domains and different trending products models like SaaS, Subscription, Salesforce, Quote Management, Oracle order management, Finance, IBM ODM, ModelN and many other systems.
 Excellent team player, self-motivated, quick learner with good communication skills and trouble-
shooting capabilities.




ORGANISATIONAL EXPERIENCE DETAILS

 Senior Software Engineer in Sysintelli Inc. From Nov 2021 till date

 Senior Software Developer in Capgemini Bangalore from Dec 2016 to Oct 2021

 Associated with “Prolifics Corporation” (Formerly Semantic Space) Hyderabad from June 2012 to Nov 2016.

Certifications

Salesforce CPQ
Salesforce Admin


ACADEMIC QUALIFICATIONS

 Bachelor of Technology: Saveetha university

Project DETAILS
Project 1 :
Project : Salesforce CPQ - VMware INC, CA, USA
Team Size : 30 +

Description:
Transforming quoting system from Model N to CPQ Salesforce. Building system more user friendly for around 7000 + Sales team members helping them by closing their deals early without any hurdles in sales process by creating business rules, approval flows, discount rules, price books,data migration and also configured different types of bundles with different attributes to support Saas and Subscription model worked on various discounting and list price derivation approaches.
Responsibility:
 Managed ongoing support requests and administrative needs of users
 Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.
 Defined objects and Field Level Security for different profiles.
 Conceptualized, presented and implemented the CPQ Configurator, Pricing rules for Fortinet for all their flows.
 Worked closely with the sales team and business analysts and performed a detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of SalesForce.com (SFDC).
 Assisted in the migration of moving data from Standard Salesforce Objects to CPQ Objects.
 Configuring Bundles, Product rules, Price rules, lookup queries, Discount schedules, custom actions and key configurations in Salesforce CPQ.
 Helping by fixing key configurations in Production for business teams for the smooth closure
process.
Project 2 :

Project : MY VMware Roadmap -VMware INC, CA, USA


3
Team Size : 40 +

Description:

A portal process by integrating all entitlements into a single portal for easy management of their own entitlements (licenses, contracts, products, services, renewals) for customers. It reduces VMware’s cost exposure for servicing. It is organizational structure (centralized or decentralized) that has clear accountability an ownership for the entitlements area to Reduced pain points for VMware. Major features in MY VMware (Integrated Customer Entitlement Account)

Responsibility:

 Involved in design discussions and approving designs, gathering requirements.
 Participated in Transition and KT sessions.
 Pro-actively involved in stand-up calls and project meetings.
 Created Custom objects, fields, efficient relationships, validation rules, sharing rules, page layouts, data maintenance and other standard functionalities like approval.
 Involved in Data Security implementation of the product.
 Customization of Apex classes, Triggers and Bulk Apex, Scheduled Apex,  Handlers and Utilities and Test classes.
 Used Developer console to customize SOQL queries to verify data.
 Coordinating the build from Dev to QA to UAT environments.
 Monitoring Deployment and Release Management.