Technical Architect
Location : Bangalore
Experience : 14 Year
Rate: $30 / Hourly
Availability : Immediate
Work From : Offsite
Category : Information Technology & Services
Competent and result-oriented IT Professional offering 13+ years of overall experience in Software & Application Design & Development,
Analysis, Design, Development and implementation. Expertise in various domains like Banking/Financial, HealthCare, CRM, Field sales and
Retail. A technical leader with broad experience brings focus on "big picture" business impacts of technology projects
Strengthening field sales productivity and visibility using Salesforce.com solution to engage with retailers in a whole new way and to design, develop and launch hybrid (cloud based) mobile application using Saalesforce.com platform having offline capability.
It also has an offline mobile app which is bi-directional sync with Salesforce CRM and has its own unique functionalities like geo-location tagging for sales rep, Order collection, competitor tagging and creation of new retailers as an account. Integration with WhatsApp and SMS for sending the order details to the retailers.
St. Gobain is the leading manufacturer of glass and accessories. This project was intended to configure and streamline the sales process. The implementation is very critical as it has to be done on top of the existing environment and without affecting the flow of the existing application (functional flow, data visibility, roles, permissions, etc). [Text Wrapping Break]Custom sales process and pricing model which needs to be used by the sales rep or the end users for generating the quote based on the availability of stock. As it is a custom and complex sales process so there are a lot of lightning reusable components being developed, along with custom approval process, special pricing & discount management.
Dynamic attendance system was developed using the lightning component for check in and check out with the GPS tagging, and distance calculation which in turn calculates the charges for reimbursement of the sales guys. Integration between Salesforce and SAP provided the product visibility and inventory stock from SAP to SFDC.
Create a provision to capture feedback from essentially stakeholders to improvise the products, process and handling customers. Feedback will be taken across the region, individual process, Delivery, customer handling, effective pricing structure based on the competitor. Segregation of market strategy questionnaires and user config features based market and customer types. Automation of detractors, promoters reports for the day based on different divisions and auto prompts the customers for NPS process based on the defined logic.
NestHawk is a cross platform mobile application which provides a platform for property buyers and sellers to locate properties of interest and source information on the real estate space in a transparent and unambiguous manner. Users can find an Agent who can help users to find properties, schedule site visits, etc.
Downloading associated product images automatically from Salesforce to a Server. The app has the provision to reinitiate download for any data if there is a mismatch between the images downloaded to that available in the server (Salesforce).
Considering the future demand of voice usage, enabling voice command to instruct server to fetch data, display reports or capture data from users, which facilitates users to complete task faster and efficiently.
Multi-tenant CRM system module is there to make use of the same CRM application code usable for different clients. Each client have different database. A separate interface will be there where each client server configuration settings will be saved. According to the site url the config file will retrieve config. variables and will work accordingly Modules - Multi-tenant CRM system, Chat Module, Wallet Module (Authorize.net), Ticket Dashboard, Mobile Interface.