PROFILE / PROFESSIONAL SUMMARY

• 8+ years of experience in technology space in various roles ranging from Client Engagement Management to Consulting
• 2+ years of experience in salesforce CPQ and Billing consulting and program delivery
• Proficient in Salesforce CPQ + Billing, Sales Cloud, Service Cloud
• Skillful in analyzing customer business processes and designing Product Structures such as product definition, bundling needs, pricing, discounting, automation, etc.
• Understanding and designing the customer contracting lifecycle through net new, renewals amendments, cancellations, and subsequent Billing and Invoice management
• Familiar with the project tools such as Gitlab and JIRA software.
• along with ease of implementation in complex document generation use cases with Conga and DocuSign

Tools and Platforms

• Visual Source Code for Salesforce
• Data migration tools such as Data loader (native), Workbench.

PROJECT DETAILS:

Salesforce CPQ & Billing Consultant

Responsibilities:

• Responsible for managing team onboarding and development activities such as running our proprietary Train to Hire Corporate program
• Participate in Pre-Sales activities such as Discovery, Scoping and Budgeting, Resourcing, and Delivery Planning
• Act as a Consultant on various projects related to Salesforce CPQ + Billing, Sales, Service, Community Cloud and ensure smooth delivery
• Expertise in implementation in complex document generation use cases with Conga and DocuSign
• Knowledge of Billing integration for Avalara Taxation
• Prepare documentation throughout the project life cycle such as Business Requirement Document, Functional Specification, Solution Design Document, UAT Training Guides, etc.