Sales force developer
Location : Noida, India
Experience : 11 Year
Rate: $22 / Hourly
Availability : 3 Week
Work From : Offsite
Category : Information Technology & Services
· Proficiency in SFDC Administrative tasks includes creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflow, Reports, Dashboards, Actions, Tasks, and Events.
· Skilled in customizing standard objects like Accounts, Contacts, Opportunities, Products, Price books, Cases, Leads, Campaigns, and Custom objects as per the client’s need.
· Manage users, Public Groups, Profiles, and Roles within the Salesforce CRM; this involved designating access to the applicable user within the role hierarchy.
· Performed Validation Rules, workflows, e-mail services, and approval processes
· Defined object and field-level security
· Skilled in Data Migration using Data Import Wizard
· Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce custom objects, Junction objects, master-detail relationships, and lookup relationships
· Extensive experience in the lead, case management, web-to-lead, Web-to case, Email-to-case
· Designed various HTML Email templates for Auto-Response to customers
· Skilled in generating custom reports and dashboards
· Possess a comprehensive understanding of CRM business processes like Campaign, Lead, Account and Case Management, Forecasting, and Call Center
· Team player with good interpersonal skills, strong understanding of fundamental business processes, excellent Communication and Problem-solving skills
· Capable of rapidly learning new technologies and processes, and successfully applying them to
projects and operations.