Ashish

Technical Analyst

Location : NOIDA

Experience : 10 Year

Last active on : July 27, 2021

Rate: $10 / Hourly

Availability : Immediate

Work From : Offsite

Category : Information Technology & Services

 
Active: 30+ Days ago
Shortlist : 0
Total Views : 22
Key Skills
excel VBA SQL Server Reporting Services. MS ACCESS Power BI Python Dashboard Reporting automation
Summary

¬ A mission-focussed individual with 10.3 years of experience in Multi-National Companies including international BPO:-

Operations, Client/Customer Servicing, Business Development, Back-Office Operations, Liaison / Coordination as well as other allied operations.

¬ Proficiency in devising innovative business development strategies, such as creating Business Analytics Report & Sales Performance Reports from excel, advance excel, macros and multiple sources, Customer Satisfaction Survey.

¬ Successful in maintaining business relationship with key decision makers of target organisations for achieving the service norms and resolving critical issues.

¬ Deftness in setting out standards for various operational areas to facilitate a high-quality customer experience, while adhering to the SLA.


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