Location : NOIDA
Experience : 10 Year
Last active on : July 27, 2021
Rate: $10 / Hourly
Availability : Immediate
Work From : Offsite
Category : Information Technology & Services
¬ A mission-focussed individual with 10.3 years of experience in Multi-National Companies including international BPO:-
Operations, Client/Customer Servicing, Business Development, Back-Office Operations, Liaison / Coordination as well as other allied operations.
¬ Proficiency in devising innovative business development strategies, such as creating Business Analytics Report & Sales Performance Reports from excel, advance excel, macros and multiple sources, Customer Satisfaction Survey.
¬ Successful in maintaining business relationship with key decision makers of target organisations for achieving the service norms and resolving critical issues.
¬ Deftness in setting out standards for various operational areas to facilitate a high-quality customer experience, while adhering to the SLA.