Thejaswini

Professional Summary:

·        Currently working as Salesforce Technical/Functional Lead includes Gathering Requirements from Client, Analysis, Development, and System Testing for a Salesforce Application.

·        Experience inSFDC Development using Apex Language,Controllers, Triggers, Lightning Components, Batch classes.

·        Knowledge on Custom Objects, Custom tabs, Record Types, Page Layouts and Workflow Rules.

·        Experience on RESTCalloutsand Webservice Integrations.

·        Experience on LWC components Development and knowledge on Service Cloud features.

·        Creating functional specification documents, User Requirement Specifications, Operational Qualification Documents and Performance Qualification Documents.

·        Experience on JIRA and Agile Methodology.

·        Experience on SOSL and SOQL.

·        Proficiency in using Apex Data Loader to perform Operations on mass volume of records.

·        Experince LiveCall/Live Chat functionalities using genesys adapter

·        Well acquainted with software development life cycle (SDLC).

·        Excellent communication and presentation skills, strong work ethic, self-starter, quick learner and proven ability to be a good team lead.