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Prerit

Process Coordinator
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Location Banglore
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Total Views23
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Member since30+ Days ago
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Contact Details
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Candidate Information
  • User Experience
    Experience 7 Year
  • Cost
    Hourly Rate$8
  • availability
    AvailabilityImmediate
  • work from
    Work FromOnsite
  • check list
    CategoryCustomer Support
  • back in time
    Last Active OnJune 03, 2024
Key Skills
Process ManagementSupport
Summary

Objective:

Utilization of my professional as well as my educational skills to fulfill organization’s goal with achieving career growth.

Work Experience:

● Currently working as a process coordinator in Java R&D Bhopal .Coordinating as a bridge between the Manager and the U.S clients . Night shift and interaction with the U.S. Clients on the phone and the emails .

● Worked in Teleperformance Yahoo Small Business Process, for almost 2 years. Promoted to sales technical support. Handling troubleshooting related to websites , domains and business emails. Handling U.S. customers , Night shift , resolving their issues , Taking sessions of the experts , related to hosting and email services.

● Pinnacle career Institute as a Branch Manager . Looked after a team of 18 members in the branch for 1 year . Working along with the marketing team in order to boost up the sales . Working as a career counsellor for students by taking career oriented programs and seminars . Taking special classes such as Motivational Classes , Personality Development Classes and Spoken English Classes . Conducting seminars and lectures in various colleges and schools all over the city . Preparing a schedule for lectures of faculty . Managing the staff and looking after the recruitment process as well .

● Worked as an Assistant Manager in HDFC bank for 3 years and 05 months in Varanasi .D.O.JMay 12/2014 to Sep 03/2017. As a Trainer in bank to explain the process and features of a product or service to other employees of the bank. Worked as a backup manager in rural branch for 2 years, looking after the financial - non financial and customer relationship

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