Profile Summary:
● 7+ years of experience in Salesforce CRM involves various phase of design, development and testing, deployment of SFDC
● Hands on experience in analysis and design of customer requirements across projects
● Clearly articulate business problems and develop solutions in collaboration with others
● Seek out ways to utilize SFDC to improve processes and productivity and make recommendations to support organization
● Ensure that the existing systems are aligned with the organization’s goals and CRM objectives
● Salesforce.com Sales Cloud, Service Cloud and Community Cloud and have experience with working as Salesforce Consultant & Associate Scrum Master
● Hands on experience in working with Integrating Salesforce with various platforms
● Experience in working with Scrum Team
● Hands on Experience in working as Release Manager for Six teams and mentoring more projects & involved into project discussions with Client and involved into critical project engagements
● Exploring Android Project Development and integrating with Salesforce through Salesforce Mobile SDK
● Organizing various events conducted in organization level & involved into PMO activities
● Part of Women Empowerment Club of organization, had taken responsibility of conducting many events.
● Conducting various virtual technical knowledge sharing sessions & Webinars