GOWTAM

Salesforce Project Experience

Sales and Service cloud implementation – Unilever International – 2 years 6 months

Unilever International is a leading Product manufacturer in various sectors worldwide. Application includes Sales, Service,Commerce and Community cloud. Worked as a Team Lead with a team size of 7. Worked on Automation and Enhancements that add value to the customer.

Service cloud implementation – Telesales Brazil – 6 months

Telesales Brazil is an Order Management application used by representatives to log conversations with customers and Place orders on their behalf. Worked as Team Lead with a team size of 5. Worked on Enhancement and Application Support

Sales and Service cloud implementation – Novartis – 9 months

Novartis pharma is a leading clinical research and pharmaceutical company based out of Switzerland with a global market. Working as a Technical Lead handling various applications for enhancement with a team size of 9. Worked on both configuration and customization as well.