Sruthi ratna

Career Summary Summary

Having 5years of experience as an Oracle Fusion Techno-functional with multiple support projects relates to BIP and OTBI reporting on Procurement, Manufacturing, Inventory and Cost management

• Working as Support Engineer on Oracle SCM Fusion for the modules of Manufacturing, Planning
• Completed Certifications in Manufacturing, Procurement and Inventory
• Good communication, collaboration & team building skills with proficiency in grasping new concepts quickly and utilize them in productive manner and also work interactively with business users, management, and Support them accordingly.
• Flexible and versatile to adapt new environments and work on different projects.

Support Engineer

Oracle India Private Limited

SCM Modules of oracle Fusion (Manufacturing, Planning)

Sept2019 – Till Date

Responsibilities:

·        Working on SRs raised by the customers.

·        Providing resolutions to the Functional related issues.

·        Working as a Techno-Functional Consultant to fix the issues reported in Manufacturing, Planning and Maintenance Management.

·        Working with the Development team on the Data fixes.

·        Responsible as an SME for Manufacturing related issues.

·        Worked as an ISP for the client

·        Created Documents for the issues fixed for customer reference.

·        Created Bugs for the Data fixes for the Issues.

Created Enhancement Requests for the New requests from the customers.

       Oracle primarily specializes in developing and marketing database software and technology, cloud engineered systems and enterprise software products – particularly its own brands of database management systems. Oracle Fusion Product Hub is a key component of Oracle's Fusion Supply Chain and Master Data Management strategy. Fusion Product Hub delivers a revolutionary approach to managing product master data by providing a unified and accurate product definition that is harmonized within and across the value chain, offers flexible and robust data governance workflows and policies, as well as supports product dashboard and embedded analytics. With Fusion Product Hub, users can make faster, more informed product decisions

Staff Consultant,

Apps Associates (I) Private Limited., Hyderabad

Aug2015 – Aug2019

Project

Indigo Agriculture

Customer

Indigo Agriculture

Duration

March 2017 to till date

Technologies

SQL

Location

Apps Associates, INDIA

Modules

Inventory, Procurement, OM, Costing

Role

Technical Consultant

Responsibilities

Ø My responsibility is to support as an Offshore Technical Consultant for INV, Procurement, Costing and OM Modules.

Ø Helping the End users in reporting and handling the critical issues and working on ad hoc requests.

Ø Customising the standard reports and schedule jobs as per user requirement.

Ø Developed custom BIP&OTBI reports to provide better feasibility to access the information.

Ø Coordinate with oracle in raising SR and getting the solution.

Ø Tracking all the issues logged by end user and providing the appropriate solutions.

Ø Performed the FBDI loads for Items, Suppliers.

Ø Migrate the issue resolution to the Test environment and later move them to Production.