Moatasem

Experience IT & MIS Manager Al Andalous Medical Company Mar 2017 - Present (6 years 9 months) Medical Representative (CRM) & Sales Data Analysis : Managed the development and maintenance of a CRM application tailored for medical representatives and Sales Reports and achievement application . ERP Implementation (SAP): Collaborated with cross-functional teams to gather requirements, design solutions, and configure modules. Managed vendor relationships, coordinating with SAP consultants to meet project milestones within budget. Key contributor to SAP Subcontracting enhancement project Strategically aligned IT initiatives with business goals, identifying innovative opportunities for growth. Led a team, fostering collaboration, setting goals, and conducting performance evaluations. Orchestrated successful execution IT projects, ensuring adherence to timelines and optimal resource allocation. Managed end-to-end IT infrastructure lifecycle, enhancing efficiency and reliability. Forged and maintained strong vendor partnerships, optimizing solutions and negotiating contracts. Implemented robust data security measures, ensuring compliance with industry regulations and mitigating risks. Managed and optimized IT budgets, achieving cost savings while maximizing ROI. Collaborated cross-functionally, delivering tailored technology solutions that boosted growth and efficiency. Evaluated emerging technologies, recommending and implementing solutions for enhanced productivity. Ensured seamless technology transitions with minimal disruption, supported by comprehensive user training. Communicated IT strategies and achievements to stakeholders, fostering alignment and transparency. Defined and tracked KPIs to measure and enhance IT department performance. Nurtured an innovation culture, driving creative solutions within the team. Continuously optimized workflows, enhancing overall efficiency in IT processes. Provided prompt user support, addressing issues and ensuring user satisfaction. Maintained up-to-date industry knowledge and certifications, enhancing leadership skills