Senior Technical support Engineer with extensive experience and success in helping organizations to automate the processes
. ● Highly skilled in gathering and documenting requirements, developing project plans, managing and tracking project execution, assisting with usability testing, developing and executing test scenarios, releasing products to production, and maintaining product releases.
● Extensive experience working on different AWS services and servers hosted in AWS cloud.
● Skills include team management, change management, scheduling and recommending appropriate courses of action.
● Developed leader experienced in managing individuals and groups, and working with highly matrix international businesses units to ensure execution of company objectives.
● Experience serving as the main point of contact regarding needs definition, project status, and issue resolution.
● Highly skilled leader experienced in managing individuals and groups, and working with highly matrix international businesses units to ensure execution of company objectives
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