Project Title: HELMS
Organization: Wipro
Role: Salesforce Consultant Description: Creating Dashboards and reports for American honda motors for Dealers and Users with complex KPIs like Response Rate , Appointment Rate and Close rate using TCRM. Responsibilities:
• Enabling connection and creating Dataflows and Datasets.
• Created 30+ TCRM Dashboards and reports for Dealers and users based on the visibility criteria.
• Handling saql queries.
• Work towards deadlines and prioritizing workload.
• Coordinate with the team for assignment of modules and related issues.
• Collaborate with the testing team for resolution of issues and risks to achieve a quality product. SKILLS:
• Experience in Tableau CRM (Einstein Analytics and Discovery Consultant).
• Excellent knowledge in creating Reports and Dashboards
• Good knowledge on Saql queries.
• Experience in resolving bugs and issues.