ü Knowledge in controlling attributes like PDP, Org data determination, Date profile, Action profile, Text determination Procedure, Status profile
ü CRM Marketing: Marketing planning and campaign management, segmentation, profile sets, target groups, mail forms, ELM.
ü CRM Sales - Maintenance of Transactional Processing, Copy controls, Opportunity Management, sales (quotation, contract & order) transactions, Sales cycle, Follow-up Transactions.
ü Having strong knowledge on set up Web UI with specified business roles, configured navigation bar profile, layout profile, and Role configurations as per client requirement
ü Having Knowledge on Middleware - Integration between ECC and CRM, BDocs monitoring and IDOC Monitoring.