Avi

Work Experience AJIO 01 2023 – Present Software Engineer Worked in customer experience management Team at AJIO, a leading fashion and lifestyle company. Worked in maintaining rewards systems for the AJIO Games platform. Notable achievements include creating a customer review moderation service that effectively filtered and monitored feedback through the involvement of third-party experts. Developed an aggregator service utilizing Kafka with fallback mechanisms(delay and dead-letter queues), to streamline data collection and enhance the overall user experience. A results-driven individual dedicated to improving customer satisfaction and optimizing processes within the fashion and lifestyle industry. OYO ROOMS 08 2021 – 12 2022 Software Engineer Worked in the Ordering team which is in charge of placing all kinds of orders like bookings, meals, ancillary orders, wizard etc. for OYO. It is one of the most critical services in the company.Worked on monthly sprint tasks, mentored several teammates, solved tickets. Worked on Ordering Management System (OMS) .Migrated several critical APIs, CRON and async jobs from the legacy Ruby on Rails service to the new Spring-based service. The migrated ones include the ones for wizard standalone orders, processing discounts, booking status updation. Worked on the stability of Communication Service and reduced the p99 by 100ms. Introduced custom transaction of APM for monitoring, Redis for caching and Hystrix for circuit breaking. Introduced interceptor layer for security and to restrict the permission. Permission are given on data which we collect from downstream service(Identity). Designed and Implemented a SDK for batch processing of large data sets. Reduce the batch processing time by a good factor in Digital Audit Service through this SDK. SDK was designed with SPRING BATCH FRAMEWORK.