Azure Infrastructure Engineer

Job Role: 



·        Manage and support the VMware and Wintel infrastructure independently

·        Provide expert advise on Azure Infrastructure management, costs, benefits.

•        Ability to translate routine tasks into automation tasks, scripts, runbooks.

•        Work with engineering teams for operational recommendations and improvements 


•        Highly-skilled with extensive proficiency & Provides third (3rd) level support.

•        Follow the ITIL process including Incident / Problem / Change management

•        Performs work as a project team member for technical or operational projects 


•        Create and maintain the standard operating procedure documents for all the tasks we do 


•        Ensure customer satisfaction by delivering quality service within agreed SLA 


•        Coordinate with other support teams including application / Storage /database / network on demand 


•        Coordinate with vendors & technology partners to resolve hardware & software issues 


•        Follow the escalation chart and escalate as appropriate 


•        Provide RCA for critical issues / problems

•        Work with engineering team for implementing improvements

•        Participate in customer co-ordination and assist management in adhering to customer commitments

•        To be able to work in a 24X7 environment with On-call support as required.

Primary Skill-set:

•        Expertise in Azure IAAS, PAAS.

•        Understanding of Office 365, Teams, Mobile Device Management, Modern Desktop

•        Hands on experience in managing Identity management on Azure using ADFS, Azure AD

•        Knowledge on Active Directory , Identity and Access Management , Single Sign On,

•        Powercli / Powershell / any Scripting knowledge preferred

•        Good understanding of Azure Networking

•        Indepth understanding of Microsoft Defender and security center

•        Indepth understanding of Azure Log Analytics workspace, Azure Monitor, Azure Automation Accounts

•        Knowledge on Azure Backup and Restore, Recovery Services Vault

•        Manage App registrations, Secrets, Certificates on Azure

•        Working knowledge of Azure Products & Services: Relational and NoSQL Databases, Caching, Object and Block Storage, Scaling, Load Balancing, CDNs, Networking etc

•        Microsoft Certified Azure Administrator Associate (Exam AZ-104 or equivalent)

•        Specialization or expert level certification - Security Operations Analyst Associate, Azure Solutions Architect Expert, DevOps Engineer Expert

•        Strong knowledge on DNS, DHCP technologies

•        Infrastructure  Patching knowledge is a must

•        Indepth understanding of how different tools work within the IT systems

•        Experience in preparing RCA with committed SLAs

•        knowledge on capacity planning & performance tuning

•        Understands Networking and collaborates with Networking team for planning / issues

•        Performs troubleshooting and diagnoses of problems. 


•        Analyse the issue, prepare the RCA and implement the remediation. 


•        Good Experience on HP servers and Hardware. 


•        Good understating on the DR tools ( SRM etc.) 


Toolsets knowledge: (candidates with these skills will be given priority)

Azure, ServiceNow, SolarWinds, Exabeam, TSM, PowerShell Scripting, SCCM, HPE Infosight, Intune, Absolute, Zerofox, Mcafee