Tushar

•  Strong Knowledge of Sales & Service Cloud, Force.com Platform.

•  Sales Productivity features like Manage Leads, Opportunity, Accounts & Contacts,

    Big Deal Alerts, Opportunity Update Reminder, Web To Lead, Auto Response    

    Rules, Team Selling.

•  Service Productivity Features like Case Management, Case Assignment,

    Auto Response, Email To Case, Web To Case, Case Teams, Solution  

    Management, Article Management.

•  Creating & Customize Profile, User, assign license, Permission sets, Company

    Information, Business Hours, Holidays, Fiscal Year.

•  Creating Custom Object & Fields, Page Layout, Record Types, Sales

    Processes, Validation Rules, Custom Formulas.

•  Manage Security Control, OWD, Sharing Setting, Roles & Public Groups.

•  Create & Customize Report Types, Custom Reports & Dashboards Custom

    Summary Formulas.

•  Creating Workflows, Approvals & Flows & Email Alert, Lightning Process Builder,

    Lightning App Builder.

•  Compatible with Data Management tool like Data Import Wizard, Data Loader,

    Data Export, Data Duplication, Data Matching, Ext ID’s.

•  Manage Email & Create Email Template, Create Folders, Documents & Files.