Shalini

Experience Industrial training Hyatt regency Kolkata observing the team handling by supervisor. Helping the supervisor and Assistant manager in serving customers. Learning to manage a party/event in an effective manner. Solving customers problem Food & beverage assistant THE WESTIN HYDERABAD MINDSPACE Greetings and escorting guests to the table. Presenting menu and provide details information Recommendation of best item to the guest Make cocktails, mocktails and beverage item upon guest request Upselling of products Posting orders in the POS software Presenting bills to the guests Assistant Trident Gurgaon Greetings and escorting guests to the table Make tables putting linens ,crockery and cutlery training of different foods,beverage for team Making cocktails, mocktails and beverage item upon guest request Ensuring that the guest gets best service Delivers checks and collect bill payments Seving of items to the guest Reservation of the guest for events/ party Informing guest about special days Communication of order details to kitchen staff