Sathiya

PROFESSIONAL SUMMARY

Dedicated, results oriented Product Coordinator with more than 3 years in project management in the AdPay Mobile Payment India Pvt. Ltd. Industry. Offers an in-depth understanding of project lifecycles and project development methodologie

PROFESSIONAL EXPERIENCE FREELANCER Website Developer | Work From Home |Jan 2018 – Present

 Logo & Visiting Card Creation as using Adobe Photoshop.

 Handled Wordpress and HTML5, CSS, Javascript, PHP Projects. ADPAY MOBILE PAYMENT INDIA PVT. LTD. | Formerly S-NOVABITS SOFTWARE PVT. LTD. Product Cum Project Manager - Junior | Perungudi, Chennai – 600096 | Oct 2018 – Feb 2019  Implemented a DKYC Process for SIM Activation Process Project.

 Provided expert support and troubleshooting via telephone and web chat services.

 Delivered exceptional customer experiences and promoted strong relationships.

 Entered details such as payments, account information and call logs into the computer system.

 Responded to customer requests via telephone and email.

ADPAY MOBILE PAYMENT INDIA PVT. LTD. | Formerly S-NOVABITS SOFTWARE PVT. LTD. Product Vs Project Coordinator | Perungudi, Chennai – 600096 | Jan 2014 – Jan 2017

 Directed all phases of Mobile Application [Android & iOS] &Web development projects from Initiation Phase to Closing Phase.

 Developed 10 and more than executive presentations and reports to facilitate project evaluation and process improvement

.  Directed planning, budgeting, vendor selection and quality assurance efforts

 Coordinated design meetings and decision across 4 internal departments and teams.

 Well handling & experience in VAS Products & Project Management Too