Rumana

Methodical and versatile Human Resources Specialist with 4.2 years of hands-on experience in IT organization. Proficiency in employee life cycle management and Performance management ,implementation and HR operational efficiency strategies, Strong operations professional with a Bachelor of Business Administration - BBA focused in Business Administration and Management

Human Resources Specialist 01/2019 to 09/2019 Infosys Bpm Ltd – Mysore , Karnataka Planned, monitored and appraised employee work results by training managers to coach and discipline employees Maintaining SLA,FMEA,SOP Quality audits for the team of 10 Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations

Senior Human Resources Executive 07/2015 to 01/2019 infosys bpm ltd – Mysore, Karnataka Developed processes and metrics that supported achievement of organization's business goals Worked with HR management to devise and update policies based on changing industry and social trends Education visa status Reviewed compensation program and developed short- and long-term plans to increase efficiency and employee satisfaction Developed process improvements and streamlined procedures to effectively resolve employee discrepancies Helped management improve appraisal, counseling and performance optimization techniques to maximize workforce satisfaction and productivity