2007-2009
(Human Resource)
Pondicherry Open University
(Human Resource)
Pondicherry Open University
Versatile and dedicated professional offering over 10 years of extensive experience in sales & marketing operations, market research, and Analytics
Highly proficient in collecting, understanding, evaluating and transmitting business requirements into functional specifications.
Eminent leadership expertise with exemplary record in driving teams for successful execution of projects. Proven track record of success in spearheading various Functions
Successfully conducted primary and secondary research to analyze qualitative and quantitative information to support various requirements for projects.
Highly efficient in salesforce.com and generating reports and dashboards; Optimized platforms such as Salesforce Marketing Cloud reporting tool, HubSpot, ServiceNow, MailChimp, Zoho and other open sources for campaign analysis; CRM campaign management tool. Basic knowledge on Marketo & Eloqua.
Well versed in research portals such as Hoovers, OneSource, Capital IQ, Gartner, Kable, Mint Global, Factminer, Netprospex, First Research, iProfile, Zoominfo, Factiva, Bloomberg, Google & Yahoo Finance, Reuters, LinkedIn, Manta, Jigsaw etc,.
Hands on experience in Excel (lookups, pivots, formulas) and file formatting and manipulation; Possess advanced skills in Microsoft Excel.
Ability to communicate with all levels of the organization, build new territories and expand opportunities towards the achievement of stated targets, to lead, motivate and provide effective guidance to a team of professional and support staff
Highly articulate, demonstrating excellent customer relationship building, communication, analytical and interpersonal skills across all levels
Systematic and analytical with proven leadership abilities laying emphasis on creating cohesive teams for delivering outstanding results
Key Deliverables:
As Inside Sales Lead –Sales & Marketing
Identifying sales opportunities for company via Market Research
Collaborate and consult with account managers and sales head for inputs to target prospect clients
Generating leads through cold calling and marketing
Spearheaded the functions of Sales and Market Research. Responsible for developing and executing marketing campaigns
Creating email templates and newsletter to run an email campaigning through Salesforce & ServiceNow CRM, MailChimp, Constant Contact, Hubspot, and Social Media sites
Reporting on all aspects of lead acquisition activities
Develop new techniques for conducting research in finding resourceful data
Optimize primary and secondary research to analyse various industries, as may be needed for the success of the projects
Monitor the research efforts of Associates and delivered research findings in customized reports
Manage relationships with internal partners and departments
Ensure client satisfaction and expectations with respect to client requirements
Develop & maintain business relationship with clients for securing long term contracts
Own and streamline sales process training/documentation for new hire on boarding process and training of existing sales team and supporting management preparing presentation for quarterly meetings
Responsible for preparing team’s daily, weekly and quarterly performance reports
Manage the team that develops and implements a marketing and advertising strategy for a business or company.
Conducting weekly, monthly team meetings along with performance reviews, and appraisal’s