2016-2019
(commerce)
JRN Vidhtapeeth University
(commerce)
JRN Vidhtapeeth University
Work-Experience: Digital Media LLP (BPO) Oct 2018 – Feb 2020 Process Associate
• Responsible for handling team and including Process Associate.
• Taking inbound and outbound calls, including call backs.
• Cold calling, Convincing, Pro-active customers, Leads.
• Managing data in excel, data managing for team, Report making.
• Calling customer, Sales, Customer service, Customer handling, Convincing, follow-ups.
• Responsible for lead generation and sales, Handling team, CRM(Leadsrain)
• Handling team, managing leads.
• Managing data in excel, spread sheets Eteam.inc February 2020 – June 2020 Recruiter
• Handling full life cycle recruiting experience - understanding the job order, sourcing the right candidate, handling negotiations, and closing deals.
• Responsible for sourcing candidates from various job portals such as Monster, Career Builder, Dice, indeed, LinkedIn
• Conduct professional assessment and verification for skills, experience, availability, compensation requirements and willingness to travel/relocate and overall suitability for the position.
• Perform all due-diligence steps including background screening and reference checking to mitigatefulfillment risks. Work on job orders for many Fortune 500 Companies.
• Scheduling in-person, telephonic and initial screening rounds of interview with soft closing candidates.
• Thorough knowledge of recruiting process from sourcing to recruiting for different employment statuses like W2, Corp-to-Corp, 1099 and for U.S. Citizens, GC, H1B, TN-1, and EAD holders.
• Screen the candidates for identifying them as the right match, pay rate negotiation, benefits negotiation, submitting candidate profiles at client side as well as on internal systems.
• Hands-on experience with Applicant Tracking Systems (ATS) Hands-on experience withVendor Management Systems (VMS portals) such as Fieldglass, IQ Navigator, and Job Diva.
• Communicate with candidates throughout the hiring process. Maintain daily and weekly client reports Epos Guru Pvt Ltd July 2020 to February 2021 Business Sales Associate
• Responsible for handling Pipedrive and including Sales and Customer support.
• Provide the service to customer on chat (Zendesk, Email & WhatsApp)
• Manage sales in (England, France, USA, India, UAE, Africa, Australia & New Zealand
• Taking inbound and outbound calls, including call backs.
• Marketing on social media (Facebook, Instagram, Mason Circle)
• Manage Feedback from customer about our product and service
• Cold calling, Convincing, Pro-active customers, Leads.
• Managing data in excel, data managing for team, Report making.
• Calling customer, Sales, Customer service, Customer handling, Convincing, follow-ups.
• Responsible for lead generation and sales, Handling team, CRM(Pipedrive) • Handling team, managing leads