A dynamic professional with over 17 years of rich experience in Customer Service, Operations and Client Relationship Management, Credit Administration and Team Management across the Financial Industry. Last assignment was with Religare Finvest Limited as Deputy manager Customer Service – Delhi/NCR Branch. NABET, AMFI and IRDA certified , an effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities. Passionate about Customer Service business and strive to create win-win relationship with customers especially with important customer bucket such as HNI and SME clients. Possess a flexible & detail oriented attitude. Numerous trainings given on various Soft skill topics in few of below mentioned institutes.