WORK EXPERIENCE Professional Experience
Business Intelligence Consultant, Qral Group, India o Lead Developer/ Lead Analyst
Lead the design, development, deployment and operations of 30+ PowerBI and Tableau based sales, KPI and leadership reporting solutions for 700+ users ranging from senior leadership to field sales reps across 3 US based fortune 500 clients. Senior leadership’s primary point of contact, responsible for requirements gathering, KPI / metrics design and reporting tool demos.
Delivered 100+ adhoc analyses for sales and marketing leadership of different client teams supporting them in strategic business decisions in their respective organizations.
Built a self service analytics tool for internal business analysts, by integrating and combining 5 different data sources into a single data model. The tool served as a user-friendly interface to the data warehouse, and simplified pulling data extracts from diverse data sets by reducing dependencies by upto 80% and reducing the turnaround time by 70%. o Process Improvement and Operations Excellence Improved the process efficiencies by upto 90% through diligent application of Operations Excellence, and implemented zero manual touch point operations using Microsoft PowerAutomate, SQL and Alteryx, thereby, bringing the ops time and effort down by 90%. o Project Management
Regular direct communication with client Senior Directors and Directors, shaping up their unarticulated business needs into tangible data solutions
Timeline negotiations and setting up delivery expectations with client and internal teams
Managed overall report/ dashboard delivery ensuring timeline adherence, prioritizing change requests, tracking project KPIs and collaborating with internal teams at 3 global locations.
Client and internal stakeholder communication and management
Onboarding and mentoring new team members
Associate Consultant, ZS Associates, Gurgaon Dec 2015 to Aug 2018 o Lead a Business Intelligence Reporting Operations team of 6 members working for a Fortune 500 client o Developed, deployed and operationalized 20+ PowerBI, excel VBA and Tableau based weekly and monthly reports/ dashboards for the commercial leadership and sales force of 400+ sales reps o Primary analyst for client sales planning team and collaborated directly with the Sr. Director to answer day-to-day business questions in the form of actionable insights using data o ZS firm wide “Operations Excellence Leader” – launched 3 firm wide initiatives related to quality, project management and automation. The initiatives were piloted and eventually adopted by 5 large client teams improving the operational efficiency by upto 50% o Ensured end to end project delivery from timeline adherence, resource management, effort estimates to tracking performance KPIs o Onboarded, trained and mentored new team members on the project and ensured their professional development goals are met