Professional Experience Webskitters Techology Solutions Private Limited (2020 - 2021): System Administrator / Technology Team Lead / IT Team Lead Consulted with client companies to provide Web-based and network solutions along with strategic planning and project leadership over systems migration, configuration, administration, upgrades and troubleshooting initiatives.
Directed the implementation and performance tuning of Linux Server environmentfor client’s global operations. Delivered a major improvement over old system that catapulted productivity of remote sales force. Management Skills
I successfully managed complex projects with global implementation, and rapidly evolving requirements.
Excellent written and verbal communication skills.
Excellent presentation skills.
Project delivery under stringent timelines and high pressure.
Ability to build and maintain relationships with potential and current customers.
Ability to lead meetings and communicate professionally and positively.
Rich experience in translating Business requirements to understandable IT systemsrequirements.
Actively participate in variousskill development activities like Toast Master.
Led in-house and consultant team in large-scale Linux server upgrade for multinational consulting firm, which significantly enhanced system performance.
Resolved a history of problematic network failure by troubleshooting LAN/WAN connections between multiple stores for a regional retail chain.
Drove a 25% decrease in Web site downtime by migrating server sites and online stores to Linux server. Corrected server configuration problems, wrote scripts to ensure smooth server/reboot functioning, and assisted with a variety of Linux-based in queries and concerns.
Stabilized, expanded and protected client network and PC environment. Built new file servers to maximize Web hosting, terminal server, file/printsharing and domain control performance.
Reengineered company’s systemssetup, establishing automated server generation routines, optimizing system performance, installing upgrades, establishing system monitoring and maintaining security protocols.
Ensured that all server hardware, operating systems, software and procedures aligned with organizational standards and strategic business plan.
Optimized system availability (averaging 99.95% uptime) and equipped company with scalable systemsto support business growth.
Increased team productivity and automated repetitive tasks by using shell script and DevOps..
Acted as escalation point for troubleshooting advanced network/systems issues; consistently earned 100% issueresolution scores by providing excellentservice to internal and external customers.
Trained employees across multiple departments on network operations including log-in procedures, network managementsoftware, permissions, printing issues, security and use of software.