Dynamic Digital Innovator with 8.5 years of experience as Business Analyst in IT/BFSI -Retail Lending domain (Loan Origination-APS & Loan Servicing -FINNONE), Digital Application Platform (e-Treasury), VMS and CRM (CRMnext) domain in Managing Programs, Projects, Customer Service, Technology Process and Service quality. I have Expertise in end-to-end implementation of Enterprise Solutions (ERP) & Lending Solution from requirement analysis to system study, Documentation & Testing.