Technical Writer

Note : All the skill set mentioned in the JD are Mandatory with  the hands on experience .

JOB DESCRIPTION 
We are looking for a Technical Writer to author, edit, and review product documentation having 8-12 years of experience. In this role, you will work in a scrum with product owners, developers, testers, and others to gather, write, and publish end-user content for our software products.
We are looking for someone motivated, passionate, and looking to thrive in the fast-paced culture of a dynamic and evolving company. The role requires strong writing skills, the ability to synthesize technical content and create learning content and activities that clearly explain the topic/task to end-users. Knowledge of metrology principles is a plus. We like to move quickly and win together, so the ideal candidate should be a self-starter who thrives under pressure and enjoys team successes.
 
Responsibilities: 
 
Key Responsibilities: 
•    Develop and maintain content and product documentation, including (but not limited to) help files, printed manuals, release notes, installation guides, etc. for end-users.
•    Obtain a deep understanding of products and services so that you can translate complex product information into simple, polished, and engaging content.
•    Actively participate in daily scrum stand-up meetings, as well as planning, review and other meetings as required in various time zones such as China, UK, and USA
•    Closely work with product owners, developers, testers, and other scrum members to obtain and then synthesize information into clear and concise documentation in accordance with style guides.
•    Take a hands-on role in partnering with stakeholders and team members to produce high-quality technical documentation.
•    Possess a knowledge of, and accurately apply, the English language.
•    Understand target audience users and personas.
•    Work with the localization team to generate product documentation in supported languages.
•    Work closely with colleagues to ensure consistency and quality of output.
•    Adapt rapidly to a changing industry and be able to adjust responsibilities, time, and objectives accordingly.
 
Person specification 
 The ideal candidate would possess the following:
•    Minimum 8 years’ experience desired
•    Excellent command of the English language (USA)
•    Ability to write like a native English speaker would.
•    Ability to understand, parse, and communicate information succinctly.
•    Engineering background or metrology background or have experience in a manufacturing environment.
•    Practical experience and/or theoretical knowledge of metrology would be a distinct advantage.
•    Familiarly with help authoring tools, such as Adobe RoboHelp or Madcap Flare
•    Familiarity with XML authoring tools, such Frame Maker, Paligo, or any XML tools.
•    Familiarly with image capturing and editing with Snagit.
•    Ability to apply knowledge from style guides, such as the Microsoft Manual of Style and Global English Style Guide
•    Understanding of core technical communication concepts, such as topic-based authoring, minimalism, task-oriented design, single-sourcing, structured authoring, etc.
•    Experience with content management systems, such as Azure Devops or Bitbucket.
•    Experience with task management systems, such as Jira.
•    Ability to analyse and synthesize complex content, with a keen eye for detail.
•    Ability to define and research user profiles and to create content that is targeted to meet user goals.
•    Good knowledge of HTML and CSS
•    Familiarity with programming concepts
•    Familiarity with JavaScript and Visual Basic
•    Strong technical aptitude – ability to learn new concepts and tools.
•    Very strong work ethic and intellectual curiosity
•    Ability to work alone and with a team.
•    Eagerness to work closely with others to deliver a positive outcome for customers.

Educational Qualification
•    Any Graduate or Postgraduate in Technical Writing, English, Technical Communication, or Software Engineering, or similar.
•    Engineering background will be preferred.