Certified SAP CX Consultant
9.5 years of experience in SAP as SAP CX(Certified SAP Sales Cloud/ CPQ) / SAP CRM/ SAP Commerce cloud Consultant.
Working for Confidential, Bangalore from Dec 2021 to till date.
To work for an organization that understands my potential and accordingly provides an environment in which I can grow both personally and professionally. To be a part of team where I can prove myself as a valuable team member, contributing quality ideas and have a challenging work.
Having of about 4 years of experience as a Certified SAP CX (Sales Cloud / CPQ) Professional and about 2 yrs experience in SAP Commerce cloud and about 3 yrs experience in SAP CRM Involved in Implementation and Supports.
Working for Confidential, Bangalore from Dec 2021 to till date .
Worked for Msg Global Pvt Ltd , Bangalore from April 2019 to July 2021.
Worked for Accenture services Pvt Ltd , Bangalore from July 2016 to Feb 2019 .
Worked for HCL Technologies , Bangalore from April 2014 to May 2016 .
Worked for Tech Mahindra ,Hyderabad from August 2010 to April 2014.
Worked as a Lecture for SIET,Odisha from Nov 2007 to Oct 2009.
I am a SAP certified CX Functional expert, who has excellent business process understanding, analytical skills and extensive knowledge across the SAP Customer Experience (CX) solutions and offerings.
Full life cycle experience, Significant contributions to project lifecycle phases, functional design,
technical design, test execution, issue resolution, training, go-live assistance and post
I have worked in ASAP, traditional waterfall and Agile SCRUM methodologies. I have also helped business leads with process refinement and business analysts with modeling and business rules drafting.
Has the expertise in the following SAP Sales Cloud area.
Worked on Lead to Cash Process.
Configured master data scenario like Sales Organization Hierarchy, Territory, Product, Product Category, Accounts, Relationships.
Configuring Leads Management, Opportunity, Activity Management, Quotation, sales order, and internal & external Pricing.
Worked on creation of Employee, Business User, granting access and Business role configuration.
Hands-on Workflow rules, Approvals process
Worked on Integrations Using CPI.
Has the expertise in the following SAP CPQ area.
Product Designing and Implementation.
Experience in CPQ Master Data set up and customization.
Configure Companies, User Types, and Users in CPQ.
Configure Products Category, Subcategory, Types.
Configure Product pricing rules and price books.
Workflow/ Approval process Implementation.
Customization in CPQ with Responsive templates.
Worked on multiple POC’s related to SAP CPQ.
Has the expertise in the following SAP Hybris Ecommerce area.
Worked in Hybris B2B ,B2C and FSA domain.
Worked on various Hybris core and commerce areas e.g. Data modeling, Impex, Cron Job,
Workflow, Hmc/Hac, WCMS, Classification, Solr configuration and customization, Search, Catalog, Wish list, Media, Hot Folder, Report Cockpit, Product Cockpit, Backoffice , Cart, Order and Payment , Yforms , Smart edit
Worked in Hybris-Solr configuration and customization.
Worked on Cart Simulation,Back office customization, hMC customization.
Hands on experience on tools like Git Hub, Svn repository, Sonar , Bitbucket.
Expertise in SAP HYBRIS DATA HUB, Cloud Platform Integration.
Strong working experience in CRM Web Client UI, Runtime Repository, Component Workbench,
GENIL/BOL programming, ELM Configuration , ERMS, Rapid Application, AET.
Strong working experience on Service ,Sales and Marketing(TPM & TFM) concepts of CRM.
Has the expertise in the following CRM Functional Areas:
Base Customizing: Business Partners, Business Agreement, Maintaining the Categories and Hierarchies for Products, Maintaining Copy Controls between the Documents, Transaction Processing, Actions Profile, Organization and Partner Determination, Status Management, Date Management, Text Management.
CRM Pricing: Pricing Procedure, Condition Type, Access Sequence, Condition Table, Condition
Records, Condition Maintenance.
Experience in middleware management and troubleshooting replication issues.
Certification : SAP Sales Cloud 2011 / SAP CPQ Implementation / SAP Commerce Cloud Business User 1808
Agile Project Management
ERP: SAP ABAP, CRM.
Ecommerce: SAP Hybris
Languages: JAVA, C, C++
Operating systems: DOS, Windows 95/98/2000/XP/VISTA, UNIX
Roles and Responsibilities:
Analyzing and reviewing the Business Requirements/Functional Specifications.
Interacting with the functional team/Onsite coordinator to resolve the issues in the given objects.
Review of Code developed by team members from Quality and Functional Requirements Prospective.
Developing the objects based on the complexity.
Preparing Unit testing d