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KANEEZ (RID : 210uloefa8p0)

designation   Salesforce Business Analyst

location   Location : BANGALORE, India

experience   Experience : 3 Year

rate   Rate: $13 / Hourly

Availability   Availability : Immediate

Work From   Work From : Offsite

designation   Category : Information Technology & Services

Shortlisted : 0
Total Views : 83
Key Skills
Salesforce Apex Salesforce CRM SALESCLOUD SERVICE CLOUD
Discription

KA

Kaneez Aisha

 

India      

 

 

PROFESSIONAL

SUMMARY

 

Proactive salesforce business analyst with 3.2 years business analyst and product management experience in start-up business environments.

Effective driver of product development lifecycle from concept to delivery.

Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Salesforce Business analyst position.

Ready to help team achieve company goals.

 

SKILLS

 

Help to guide businesses to improve business processes and efficiency in Salesforce. Experience in managing Configuration, Customization, lightning and implementation of Salesforce CRM

Analyze requirements around business challenges, and then produce data-driven solutions. Provide Estimates, Documents and do requirement gathering from Stakeholders and translating them to valid requirements documents if necessary.

Manage Project details on project management tool jira on Scrum/Kanban Board is the tool that unites teams around a single goal and promotes iterative, incremental delivery.

Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Cases, Opportunities, Dashboards and Reports.

Experience in creating custom Profiles, Role Hierarchies and sharing settings.

Knowledge of Salesforce

 

Expertise in SFDC Administrator skills using Lightning Experience and classic, Apex Language, VisualForce Pages, Triggers

,Components, Tabs, Custom Objects, Custom address field, Custom Price book, Reports and Dashboards, Profiles, Creating Roles, Email templates, Page Layouts, Org - Wide default, Sharing rules, Work Flows.

Worked on Lightning Process builder flows and Triggered Flows.

Worked on Configuration of Salesforce.com Data model using Objects, Fields, Lookup, Master Detail, Record types and View through page layouts.

Designed Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.

Worked on Permission Sets, Password policies and Login policies, Salesforce Surveys. Worked on Validation rules, Workflows and Approval

 

licenses, Salesforce Sandbox types and features.

Worked on Sales cloud,Service cloud, Einstein Activitycapture.

 

processes.

Worked on Knowledge base article, Case Management, Live Chat.

Performing database operations using Apex Data Loader and Data import to maintain the data quality and Data migration.

 

 

 

 

WORK HISTORY

 

SALESFORCE BUSINESS ANALYST

Confidential | Noida, India

 

02/2022 to 01/2023

 

Help to guide businesses to improve business processes and efficiency in Salesforce.

Analyze requirements around business challenges, and then produce data-driven solutions.

Provide Estimates, Documents and do requirement gathering from Stakeholders and translating them to valid requirements documents if necessary.

Manage Project details on project management tool jira on Scrum/Kanban Board is the tool that unites teams around a single goal and promotes iterative, incremental delivery.

Knowledge of Salesforce licenses, Salesforce Sandbox types and features.

Worked on Sales cloud, Service cloud, Einstein Activity capture. Generated standard and custom reports to provide insights into business performance.

Created dashboards to monitor and track key performance indicators. Analyzed data to identify root causes of problems and recommend corrective actions.

Collaborated with stakeholders to identify business needs and data sources.

Implemented business intelligence solutions to increase operational efficiency.

 

PROJECT 1 :

Project Name : Concord

Role : Salesforce Business Analyst

Description :

Need DocuSign integration with salesforce .

 

Responsibilities:

Provide Estimates, Documents and do requirement gathering from Stakeholders and translating them to valid requirements documents if necessary.

Once document is signed then the email is sent automatically updating the status of the document here the document is signed between primary sender agent and co

 
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