Chandra

Career Objective:

To be associated with a value driven company and grow along with the organization utilizing my technical skills and thus gain professional satisfaction.

Professional Summary:

• Having 6.0 years of experience as Software Engineer in .Net Developer with Microsoft .NET development architecture.
• Good working knowledge in C#, ASP.NET MVC, ASP.NET Core, SQL SERVER, Angular.
• Good understanding and experience of Web technologies like ASP.NET MVC, CORE, HTML5 and knowledge on database.
• Experience in developing applications using Object Oriented Programming (OOP).
• Extensive knowledge of applying Object Oriented Analysis and Design (OOAD) Like Inheritance, Polymorphisms, Abstraction, Encapsulation.
• Ability to learn & develop using new technologies quickly.
• Excellent communication and interpersonal skills.

IT Skill Set:

IDE: Visual Studio 2013,2017 and 2019

Web Servers: IIS 7.5, 8.0 and 8.5

Programming Languages: C#

Web Technologies: ASP.NET, ASP.NET Core, HTML5, CSS3, Bootstrap, JavaScript, jQuery, Angular

Frameworks: .NET Framework 4.0, .NET Framework 4.5 and .Net Core

Operating Systems: Windows 7, 8 and 10

Database: SQL Server 2008 and 2014

SOA Programming Tools: Web Services

Design Patterns: MVC

OR Mapping Tools: LINQ and Entity Framework

Professional Experience:

Working as a Senior Software Engineer at Deltacubes Technologies from May 2022 to till Date.

Worked as a Senior Software Engineer at SERVION GLOBAL SOLUTIONS from Jan 2017 to Apr 2022.

Educational Information:

B. Tech in Electrical and Electronics Engineering from JNTUA in 2013.

Current Project:

Project 4 : RRI(Recurring Revenue Insights)

IDE : Visual Studio 2022 and Visual studio code

Technologies : C#, ASP.NET CORE 6 and Angular13

Database : SQL Server 2016

Role : Designer & Developer

Duration : May-2022 to Jan-2023

Project Description:

RRI was Created to prepare customer rf/customer product rf plan and perform cohort retention analysis, input data in the form of booking data/billing data revenue data is uploaded into the tool and additional parameters are added based on the requirement.

Responsibilities:

• Involved in designing and development of application
• Created components, services, Auth-Guard
• R & D work for UI enhancements
• Involved in Azure blob storage create and file management.

Project 3 : ServInsights Application

IDE : Visual Studio 2019 and Visual studio code

Technologies : C#, ASP.NET CORE and Angular11

Database : SQL Server 2014

Role : Designer & Developer

Duration : April-2020 to May - 2022

Project Description:

ServInsights is a contact center analytics platform that enables multi-channel and enterprise integration. It helps you measure everything that matters within the contact center and unlock real business value from customer experience. By integrating multiple sources of channel data such as IVR, ACD, email, chat and CRM, you can track, monitor and analyze critical contact center KPIs. Cisco Unified Intelligence Center is a web-based graphical user interface that provides real-time and historical reporting and customizable dashboard reports.

Responsibilities:

• Involved in designing and development of change request.
• Wrote Queries and Stored Procedures for data moving.
• Responsible for redeveloping and configuring ServInsights sheets UI.
• Involved in develop jobs and resolve the errors.
• Fixing various issues as well as applying in production applications.

Previous project:

Project : Finesse application

IDE : Visual Studio 2017

Technologies : C#, ASP.NET MVC

Database : SQL Server 2012

Role : Designer and Developer

Duration : May-2018 to Feb-2020

Project Description:

Finesse is a next-generation agent and supervisor desktop designed to provide a collaborative experience for the various communities that interact with your customer service organization. It also helps improve the customer experience while offering a user-centric design to enhance customer care representative satisfaction. In finesse application we have implemented the custom gadget as per customer requirement.

Responsibilities:

• Designed application custom gadget as per requirement.
• Developed rest service to Insert and Retrieve the Data from Database.
• Developed Business logic components using in C#.
• Developed Stored Procedures for all Databases.
• Done Client and Server-side Validations.

Project : RAP CTI

IDE : Visual Studio 2013

Technologies : C#, WPF and WCF

Database : SQL Server 2012

Role : Designer and Developer

Duration : march-2017 to Apr-2018

Project Description:

RAP CTI is a complete Call Center solution, involving CTI functionalities with real time and historical reports. It is an open-architecture and modular platform that allows Call Centers to choose modules based on business needs. RAP CTI is designed for quick installation and deployment that enables Contact Centers to become CTI functional in as little as one business day. RAP CTI has an open, modular architecture.

Responsibilities:

• According to the requirement use to analyze and involved in designing and development.
• Developed CTI views with xaml controls.
• Involved in Integration of Web service as per customer requirement.
• Involved in creating the application installation installer.
• Involved in Unit testing.

Declaration:

I hereby declare that all the information furnished above is true to the best of my knowledge.

(Chandra Reddy)