You have successfully applied. Need to upgrade your plan to view contact details of client.
Shortlisted : 4
Total Views : 66
Key Skills
Salesforce
CPQ
Sales cloud
Sevice Cloud
Discription
Worked closely with business leadership, key stakeholders, developers, and clients to identify, implement, and distribute Salesforce processes & system solutions to increase efficiency and reduce operational costs in a global Salesforce environment
Experienced in eliciting business outcomes and requirements, translating these into functional requirements for technical teams to build and implement system solutions
Experienced in Scoping Phase, Gap Analysis, Testing, and Implementation Phase
Extensive knowledge of Salesforce.com implementation cycle in Sales cloud, Service Cloud, Experience Cloud and CPQ
Strong knowledge & experience working in teams implementing Agile Methodologies
Excellent communication and interpersonal skills, accustomed to working in both large and small team environments
Certified Salesforce Administrator, Business Analyst, Sales Cloud Consultant, CPQ Specialist, Service Cloud Consultant and Experience Cloud Consultant
Experienced in G-Suite and MS Suite of products (PowerPoint, Excel, Word, and Project Plan)
Project Details
Title :
Patient Relationship Management
Duration :
18 (Month)
role and responsibileties :
Performed in-depth analysis of business practices and provided recommendations on ways to improve the processes
Planned and conducted requirements elicitation meetings with the business to collect functional and non-functional requirements relating to client's Salesforce technology initiatives
Conducted brainstorming sessions with the development team to actively involve them during the requirements stage level analysis
Created data flow diagrams and process flow diagrams to facilitate better business process and system understanding
Participated with Salesforce Team to identify the Salesforce licensing of Marketing Cloud, Service Cloud and add-ons products
Participated with Solution Architect to identify the data storage, data archival strategy, org strategy, data mapping and migration strategy and integration touch point
Involved in agile development and participated in everyday scrum meetings
Serve as liaison between customers and team developers to overcome applications issues and maintain established business relationships
Prepare training material and provide in person training to pilot users
Helped Business in User Acceptance Testing (UAT) by providing UAT test cases.