Experience: Current Organization: Organization : Landis+Gyr Ltd, America Functional Area : IT Infrastructure, Project Management & Operation Management. Duration : Since June 2015 to present Completed Projects & Achievements:
❖ Migrated all Managed Services, SaaS & Standalone Customer’s Environments from On-Premises DC’s to Hosted DC’s
❖ Redeployed all Internal Production and Non-Production Servers on New Hosted DC’s
❖ Completed several projects related to process automation for various routine jobs
❖ Deployed Nexpose Agent, TrendMicro, NSX and Wazuh agent across North America as Security compliance/SOC2
❖ Ensured all the Servers & Devices are updated with latest security/critical patches on monthly/quarterly basis
❖ Deployed various test environments for L+G Products like CC, NMS, Kafka, M2M, IoT & FND etc
❖ Received several Technical Excellence Awards and Certificates of Appreciation KRA’s: Manage & coordinate all corporate IT and OT infrastructure and their operations in the North America region. Design and implement infrastructure solutions for customer-facing and customer hosted systems. Manage data center operations, standardization massive customer migration effort to colocation facilities.
❖ Create Roster (On-Call and shifts) for infrastructure team to coverage 24/7 support
❖ Create BoQ, BoM, Scope Documents and Projects timelines (Gantt Chart) as per Project requirements
❖ Migrated all the Customers Environments and IT/R&D Servers from various Data Centers to IAD & SMF
❖ Ensured that all the IT Infrastructure devices, Services & Customer Environments are available with SLA 99.99%
❖ Managed system builds, system health, security and integrity of all servers, operating systems, virtual systems and multiple storage platforms
❖ Ensured that latest OS & Patches are rolled out across all North America region
❖ Vulnerability assessment on monthly/quarterly basis with Nexpose & ServiceNow (SNOW)
❖ Coordinate and prioritize project activities with Internal and External customers
❖ Coordinate with Global Team for SCCM, SCOM & IT Security related operations
❖ Coordinate with Testing/SQA/SIT teams and deployed various environments with L+G Products
❖ Participate in change control review board meetings
❖ Designed SOP, Infrastructure Diagram and Knowledge Documents
❖ Automate several routine activities to reduce the manual interventions and improve the efficiency
❖ Traveled to the Corporate office (Atlanta) and other remote data center locations across America on need basis