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CRM Functional Consultant
Location Noida
Total Views55
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Member since30+ Days ago
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Contact Details
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Candidate Information
  • User Experience
    Experience 7 Year
  • Cost
    Hourly Rate$10
  • availability
  • work from
    Work FromAny
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    CategoryInformation Technology & Services
  • back in time
    Last Active OnJuly 03, 2024
Key Skills
Microsoft AzurePower BISoftware testingDocument writer - User manualsTechnical documents

Project Details: CRM (Sales and Service) Client: India Post Payments Bank (IPPB) IPPB leverages the vast network of India Post, which is the world's largest postal network, to provide convenient and accessible banking services to people across urban, rural, and remote areas of India. With its extensive reach, India Post has over 1.55 lakh (155,000) post offices, making it a powerful platform for financial inclusion. Responsibilities

• Collaborate with Application Development and Client teams to design and develop custom solutions in Microsoft Dynamics D365 platform

• Handle SIT and UAT testing teams for thoroughly testing the module before delivery.

• Preparing Documentations for Knowledge Transfer and Process Training for different teams.

• Handled API integration with different applications to create tickets on CRM for Sales and Service Modules.

• Excellent in Stakeholder management and getting results from different resources.

• Handled End to End lifecycle of different modules and enabled successful deliveries of 4 modules from SIT to Production. Project Details: CARE1 (Petrochemical and Logistics) Client: India Oil Corporation (IOCL) Considering the Growing needs of the IOCL Petrochemical Business, the CARE Applications (part of Customer Acquisition, Retention and Enrichment program) must undergo Transition and Transformation at both the Platform level and at the Applications level, to ensure Business Continuity and Flexibility for the upcoming requirements.

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