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Vinod Kumar

Service Now Developer
Location Chennai
Total Views234
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Member since30+ Days ago
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Contact Details
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Candidate Information
  • User Experience
    Experience 4.5 Year
  • Cost
    Hourly Rate$8
  • availability
  • work from
    Work FromAny
  • check list
    CategoryInformation Technology & Services
  • back in time
    Last Active OnJune 18, 2024
Key Skills
  • Having 4.5 Years of professional IT Experience as ServiceNow Developer & Administrator
  • I have Extensive work experience on implementing and developing on core IT Service Management.
  • Configured Applications using Service-Now tool used in ITIL Management.
  • I have experience on Incident Management, Problem Management, Change Management, Service Request Management, Service Catalog and SLA.
  • I have Worked with Import, Update Sets and ExportSets.
  • I have Working on creation and customization of complex Workflows and custom workflow activities.
  • I have Experience working with Email Notifications, Business Rules, Client Scripts and Access Control Lists.
  • I have Extensive work experience on UI Polices, UI Actions and Scripts Includes.
  • Good experience in ServiceNow migrations.
  • I have knowledge On Service Portal.
  • Service-Now experience in Implementation, design, development, documentation, deployment, and post-production support following Software Life-cycle using SDLC with Agile
  • I have Performing day to day administration of the ServiceNow system, including making approved changes to process and Work flows.
  • I have experience in working with Flow Designer.
  • I have Knowledge on Transform Maps for data loads and Management.
  • I have experience on Creating update sets and moving from one instance to another instance for testing and for Production.
  • I have Hands On experience On Client side & Server side Scipting.
  • I have Working with Schedule jobs to manage business needs and handle background work.
  • I have experience Using ACL’s for providing field level security and table level security.
  • I have Experience with implementing configurable SLA Management.
  • I have Created ServiceNow Reports and Dashboards.
  • I have Experience in Database views for creating reports from multiple tables
  • I have good experience in Performance Analytics for reporting in servicenow and PA widgets, Analytics Hub and Dashboards.
  • I have strong Knowledge in Customer Service Management Module- like Case Management, Major Case Management and Agent Workspace.

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