Experience Teleperformance January 2020 - Present, Gurgaon
● In WD team, my work revolves around providing technical assistance to customers of Western Digital, the issues span from storage devices to the network related issues troubleshooting. Saburi TLC Worldwide Services Pvt. Ltd. March 2019 - August 2019, Gurgaon
● In Tech Tier-1 team, my work was to provide technical assistance to Mac and Windows customer over a broad spectrum of issues and also do upselling over the call. KPMG July 2017 - November 2017, Gurgaon
● In KM team, my work was to migrate and replicate all the web resources from older Microsoft sharepoint to the new one.
● In UK DIgital Marketing, I had to interact with the onshore clients from France and UK with the website development. Welltech Developers Pvt. Ltd. June 2016 - June 2017, Dwarka
● Here I worked on several websites which we made from the scratch.
● I also worked as content manager for the websites we developed.