Varsha

PROJECTS UNDERTAKEN

Voice Process BPO: Reduce AHT to Increase Production - Analyzed call data records to identify bottlenecks and reduce average handling time. - Utilized data visualization techniques to present findings and recommendations. Analysis on Food Price Index and Indian Economy - Conducted statistical analysis on food price index data using Python and SQL. - Developed predictive models to forecast future price trends. Hospital Management System Automation - Automated hospital management processes using Python and SQL. - Designed and implemented database systems for efficient data storage and retrieval. WORKSHOPS / CERTIFICATIONS / SEMINARS - Advanced Certification Data Science & Artificial Intelligence: IIT Madras - Green Belt - Six Sigma - Advance Innovation Group - "One World" Heritage, Lovely Professional University, Jalandhar, 2014 - Tuning100, Lovely Professional University, Jalandhar, 2012 - Mathematical Olympiad, DAV Public School, Hazaribagh, 2009 - Science Olympiad, DAV Public School, Hazaribagh, 2008