Vaishali

KEY SKILLS AND COMPETENCIES

• Salesforce Certified Administrator with 6 years & 7 months of experience in Salesforce.

• Daily administration and Experience in Salesforce Configuration including User setup, Profiles, Roles, Objects, Fields, Record Types, Page layouts, Security Access, Workflow, Approvals, Data Validation as per Business Requirement, Process builder.

• Data Management - Data Loader, Import Wizard and maintaining data in and out of Salesforce.com system.

• Working Knowledge in Generating Reports, Dashboards, and customized reports and analyzing the data in Salesforce.

• Deployment from different sandboxes to Production using change sets.

• Hands on experience on Opentext Powerdocs Designer. Designed and implemented Legodo templates and various kinds of textblocks.

• Experienced in Training and Mentoring team members with product knowledge and business processes.

• Excellent in communication skills, with the ability to interact with senior management, interpret and translate between IT & Non-IT teams, thus bridging gaps, to establish a common platform and achieve project goals through seamless integration & collaboration.

• Interacting with the onshore team for requirements gathering, analysis, implementation and testing of the system.

• Good understanding of OOPS, JAVA and Database concepts.

• Decent communication, interpersonal skills.

• Proven ability to work efficiently in a team or independently.