I have 8 Years Overall Salesforce & Siebel Experience ith very strong experience in implementing/Admin/Support. I am very passionate about writing the code with the different and best design patterns and always try to implement best practices.
Salesforce Admin Certified
Salesforce Developer Certified
Salesforce Einstein Discovery Certified
Salesforce CPQ Certified
Salesforce Sales & Marketing Certified
• Industry Implementations in Retail,Non-Profit, Education, Digital Services, Banking, and Insurance
• worked on eliqua integration,Dropbox,Qlikview & Twilio.
• Previously worked at the largest implementer of Salesforce in the world
• Good domain knowlade of Sales/marketing,Telecom & Insurance domain.
• Worked on the designing of Salesforce CRM Custom Objects, Custom Tabs, custom fields, role based Page Layouts, Custom Reports, and Report Folders, Report extractions to various formats, design of Visual Force Pages, Dashboards and various other components as per the client and application requirements.
• Created the Validation Rules, Approval Process, workflows for automated lead routing, lead
escalation and Email Alerts.
in creating quotes.
• Modified and worked on Service Cloud to implement complex service process
with various process builder, workflow, email alerts, and approval processes.
• Committed to excellence, self-motivator, quick-learner, diligent, team-player, and a prudent developer with strong problem-solving skills and communication skills.
• Salesforce, Salesforce Lightning & force.com.
• Salesforce CPQ
• Salesforce Devops CI/CL Copado Admin
• APEX, Visualforce Pages, Triggers
• Lightning Web Component & SFDX
• Workflows, Approval Process, Process Builders, Visual Flows
• Profiles, Roles, User Management
• Data Migration,
• Access Management, SSO implementation in Salesforce,
• Reports and Dashboards
• Expert in avoiding code for clicks
• Great grasp for Sales Cloud, Service Cloud, and custom SF implementations
• SF product fit/gap analysis
• Salesforce Lightning
• Project management
• Non Profit Cloud Development/Admin/Support
• Customer Service Operations
• CRM strategy (from ROI to governance modeling to change management)
• SOAP,REST Integrations.
• Data Migrations using Dataloader, Workbench and Dataloader.
• Working with other CRM applications like Salesforce, SAP or Pega will be added advantage
• Cloud Computing Technologies: Salesforce.com, Google Apps, Amazon Web Services
• Salesforce Integration: SAP, Siebel, Oracle, MySql, PHP, HighRise, TrustFort, Wordpress, Brain Tree, GB Group, 192.com, MUOVL, Freshdesk and other Legacy System.
• Data Migration: Meta Data Migration, Cleaning, Uploading
• Siebel EAI (Enterprise application integration).
• Siebel Configuration.
• Siebel EIM – Import, Update IFB files, extension of EIM tables.
• Siebel Workflows.
• Siebel Admin.
• Client Industries: Telecom, Public Sector, Insurance.