Total 6.5 Years as LeadBusiness Analyst/ Product owner ( CSPO certified), Business Analysis (Certified from NLCI), ITIL 4 Foundation (Certified from NLCI), in Information Technology field with the ability to work independently and in a team, and manage business expectations with a delivery-focused approach to work.
Significant exposure in preparing business requirements documents (BRDs), FRS, FSD.
In-depth knowledge of Software Development Life Cycle (SDLC) methodologies like Waterfall & Agile.
Conducted the project meetings successfully by coordinating with users and technical staff .
Experience in interacting with business users to identify information needs and initiate process changes.
Communicating process changes, enhancements, and modifications to the team.
Experience on UML drawing tools using MS Visio and Lucid chart.
Detail-oriented, responsible, enthusiastic and highly flexible to changing priorities.
Experience on prototyping tools like Axure.
Adept at acquiring a detailed understanding of all aspects of the business and recognizing opportunities for process/systems improvements, to enhance business performance.
Strong understanding of organizational strategy and direction in defined service areas with the ability to draft clear and concise reports and other professional documentation
Proficiently performing and excelling under demanding work conditions, Interests lie in a career path with heavy analytical duties and responsibilities.
Conversant with Ms Word, Excel, Power Point, MS Visio & MS Axure.
Expert in communicating the business requirements by reducing the complexity with the use of UML diagrams such as case diagrams, activity diagrams, and sequence diagrams using Microsoft Visio.
Expertise in proposing and facilitating customer key business initiatives and steering projects