Tapan

WORK EXPERIENCE Capgemini New Delhi, India Consultant Aug 2020 – Present Business Consultant

• Business Analyst for mobile app development and process automation using RPA

• Participated in deep dive sessions with stakeholders to understand business processes & requirements

• Conducted feasibility analysis of the requirements and translated business requirements into functional specifications such as – user stories, visual designs, PDDs, as-is process, to-be process, etc.

• Involved in assessment of delivery timelines and effort estimations

• Led team in agile delivery model, aiding Product Owner and Scrum Master in sprint grooming, sprint planning, UAT, PVT and demo sessions Digital Transformation Consultant

• Designed solutions for digital transformation of one of the most dominant and biggest telecom operators in Malaysia

• Used Design Thinking for digital transformation of a Malaysian giant in the recyclables sector reimagining the future where digitalization meets sustainability

• Conducted in-depth analysis of the current end-to-end business processes to perform feasibility analysis from the digitalization point of view

• Understood the user pain points and created business solution to increase user engagement on the proposed digital platform

• Created various user journeys and functional flows - User and Partner Onboarding Journey, Creation of an ecosystem, Digital Wallet Journey, Reward and Redemption, Gamification

• Designed end-to-end business solutions with a phased wise implementation roadmap for the solution Mother Dairy Fruit and Vegetable Pvt. Ltd. New Delhi, India Intern, Sales and Marketing Apr 2019 – May 2019 Project Title: To increase the reach & market share of Mother Dairy Long Shelf Life Category Beverages in educational institutions in Delhi

• Increased the number of tie-ups with educational institutions from 15 to 59 in a span of two months

• Identified 202 educational institutions to enhance the market potential of Value-Added Dairy Products

• Institutionalized distribution channel for schools and colleges and ensured delivery of products in the identified institutions

• Conducted competitor analysis of market scenario based on margins, demand, SKUs & supply frequency Aricent Technologies New Delhi, India Software Engineer Jan 2016 – Apr 2018

• Led a testing team to test cloud-based web portals and integration of devices with the Web GUI

• Collaborated with clients to comprehend project requirements, managed client priorities and prepared customized testing plan

• Responsible for detailed test planning, effort estimation, scheduling of test case activities and negotiating timelines

• Designed and developed Test Management System