Experience: -
1) Organization Name: I-Source Info Systems Pvt Ltd, Pune (Current Employer) Working Location: Infosys BPM Hinjewadi Phase 2 Role: Desktop Support Engineer Duration: (From 02th May 2019 to To 21th January 2021)
Responsibilities:
• Provide technical support for software reconfigurations to aid in function customization.
• Install, upgrade, support and troubleshoot Windows OS, authorized desktop applications, hardware, and peripheral equipment.
• Coordinate and execute preventative maintenance and remedial repairs on computers, laptops, printers, and peripherals.
• Active directory User and computer Creating and managing users/ Computer Account Managing
• Basic Networking, map drive, Data sharing
• SQL Server Installation
• Sound knowledge of DNS, DHCP.
• Windows system configuration and troubleshooting Installation configuration and troubleshooting of Printers, VPN andapplication
• MS outlook configuration, Outlook backup & restore and troubleshooting.
• Creating Domain users and OU’s and reset id password
• Installing Symantec endpoint protection antivirus in clientpc.
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