Suria

Phone banker
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Location  Mannargudi
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Total Views 4
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Member since 30+ Days ago
 
Candidate Information
  • User Experience
    Experience  7 Year
  • Cost
    Hourly Rate $12
  • availability
    Availability Immediate
  • work from
    Work From Offsite
  • check list
    Category Customer Support
  • back in time
    Last Active On January 07, 2022
Key Skills
Inbound calls Outbound calls Sales and services Customer support executive
Summary

JobTenure:


HDBFinancialServices(HDFCBANK)

Process:HDFCBank

Period:Nov2015toAug2020 Designation:PhoneBankerandComplaintsTeamandgeneralinsurance,lifeinsurancesales


Responsibilities:


• TakecallsandsolvethecreditcardquerywiththehelpofCBCItool

• TosolvetheliabilityquerywiththehelpofRAP,CSP,FlexcubeandPBKconsolidationtool

• ToraiseandchecktheComplaintsinCRMtool

• TogeneratetheassetleadsandCDloaninCRMtool

• Generateleadsandsaleclosureingeneralinsuranceandlifeinsurance


Achievement:


• certifiedinIRDAexam