JobTenure:
HDBFinancialServices(HDFCBANK)
Process:HDFCBank
Period:Nov2015toAug2020 Designation:PhoneBankerandComplaintsTeamandgeneralinsurance,lifeinsurancesales
Responsibilities:
• TakecallsandsolvethecreditcardquerywiththehelpofCBCItool
• TosolvetheliabilityquerywiththehelpofRAP,CSP,FlexcubeandPBKconsolidationtool
• ToraiseandchecktheComplaintsinCRMtool
• TogeneratetheassetleadsandCDloaninCRMtool
• Generateleadsandsaleclosureingeneralinsuranceandlifeinsurance
Achievement:
• certifiedinIRDAexam