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Service Delivery Manager
Total Views35
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Member since30+ Days ago
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Contact Details
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Candidate Information
  • User Experience
    Experience 15 Year
  • Cost
    Hourly Rate$16
  • availability
    Availability1 Month
  • work from
    Work FromOnsite
  • check list
    CategoryInformation Technology & Services
  • back in time
    Last Active OnMay 31, 2024
Key Skills
Service DeliveryAgile ScrumJIRA

 14.5+ years of diverse industry experience spanning across Program Management, Product Management, Business Strategy, and Techno Functional Consulting.

 Good Exposure to diverse processes viz Banking, Investment Banking, Procurement, Vendor Management and Education. Experience of working with Fintech, EdTech, Consulting (Public & Private) & Banking organizations, leading cross functional engagements, managing large programs, profit & loss accounts & managing client engagements.

 Key Strength: Program Management, Customer Engagement, Pre Sales, Product Operations, Business Analysis, Business Transformation, PMO, Product Management and Vendor/Partner Management.

 Projects: Business Process Automation, CRM, Core Banking & Credit Card Applications, Business Analytics, Legacy Transformation, Quality Assurance & Change Management,

 Products: CRM and ERP (Banking, Fintech & Edtech space), Payment Portal and HOGAN (Loans, Deposits & Cards).

 Skills & Tools: Agile Scrum, MS CRM Functional, MS Project, BI tools, MS Visio, JIRA, TFS, .Net, Java Script, Python Cobol, CICS, JCL, DB2, VSAM & SQL

 Certifications & Trainings: PMP®, AGILE Scrum Foundation & Product Owner, ITIL V3, UiPath Business Analysis, Six Sigma and IIBF.

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