Sudhakar

Project 1: JNJ Automation:

Johnson and Johnson have various modules to be automatedlike Finance, Procurement, HR, Pharma and Others. Blue Prism is the Automation tool using for automating the tedious tasks and back-office jobs. Automation Platform is a one stop applied Artificial Intelligence (AI) and Automation platform which empowers enterprises to easily and quickly build and deploy intelligent solutions for their digital and automation journey.

Tools and Environment: Blue Prism,ServiceNow, Jira, Confluence, Azure Devops and Tableau.

Role: As a Scrum Master and Manager, responsible for

Responsibilities:

As Scrum Master Conducting Scrum Events like Sprint Planning Session, Daily Standup, Review and Retrospective.

Closely worked with PO in backlog refinement and ensure User Stories well-groomed and available for future sprints.

As Scrum Master Helping the Scrum Team focus on creating high-value Increments that meet the Definition of Done.

As Scrum Master Causing the removal of impediments to the Scrum Team’s progress.

Prepare ppts for MSR and WSR meetings and present to the customer.

Ensure to deploy the new use cases in each Sprint and target for velocity defined.

Conduct various calls for addressing issues to the business.

Review the percentage of work done by the team at regular interval of time.

Integrate different workflows in Process.

Ensure to resolve technical challenges when team is facing.

Attend Status meetings and ensure to meet the deadlines.

Preparing Prerequisite documents and release plan documents.

Ensure all the components has been put into package and cross verify all the required software are installed in different environments.

Creating packages and deploy into different environments and make sure all the components deployed successfully.

Provide Hypercare to the client as per business guidelines.

Ensure resources are utilized as per User Story and on time delivery.

Managing the resources by allocating the right processes and ensures KT provided properly.

Submitting Monthly Invoices to the customer for billing.

Resource allocation and deallocation in Digi-Q.

Project Plan and support for auditing.

Resource planning and update the details Z-Cop.

I was a manager for Support Project and a team of 35 members, running 200+ bots in production.

Company Project Name Team Size Role Duration

HCL Technologies RPA Practices

9 Architect June 2017-Nov 2019

Project 2: OfficeDepot:The process will investigate the cancellation requests received through the case management tool (Agent Dashboard) and provide the necessary resolution. It has 30 Processes like Service Request Cancellations, Virtual Warehouse Cancellations,Case Management and Order Management.

Description: This process will help the agents in saving the efforts spent in investigating the simple cancellations request. The requests which are not standard and that require further investigation will be treated as exceptions and will be handled by the agent.

Roles & Responsibilities: 

Hands on experience in working closely with Process SME’s to prepare Process Definition Document (PDD) & Solution Design Document(SDD) and educated SME’s to work with Bots in production

Used UiPath Orchestrator for deployment, monitoring and management of UiPath Robot automation activity

Involved in code review and fine tuning the code for performance related issues and worked on debugging application for fixing bugs and Production support

Maintained several RPA Bots as batch processes on daily basis and ensure quality and high performance to the internal and vendor applications of the organization

Worked with different teams in making changes in developed processes as per the Technical Design Document (TDD) to meet the defined requirements

Worked with test teams during the Product test and UAT phases to fix assigned bugs

Followed best RPA best practices while developing usecases.