Subhashis

Freelance trainer

Location :Kolkata

Experience :10Year

Last active on :September 25, 2021

Rate: $30/Hourly

Availability :Immediate

Work From :Any

Category :Training & Development

 
Active:30+ Days ago
Shortlist :0
Total Views :111
Key Skills
Communicationtraining and developmentsoft skillTOEFELIELTSService Deliverycustomer supportService OperationCustomer Relationship Management
Education
1989-1991

Electronics & Telecommunication(Electronics and Telecommunication)
City & Guilds of London

1988-1991

Electronics & Telecommunication(Electronics & Telecommunication)
Don Bosco Technical Institute

1991-1993

(Science)
Magadh University

Summary

I started my career as a Service Engineer (trainee) at Sonodyne Electronics Co. Pvt. Ltd., progressed to the level of Repair Operation Head at Tata sky & Senior Manager CS at Samsung India Electronics Pvt. Ltd. Further I have worked with SONY as All India Post Sales In Charge and in National Panasonic as Branch Service Head – East.

Training and development was a part of my Key Result Area; which included Technical training, soft skill training and other CS and Customer Care training.

Presently attached with, The British Institute Kolkata, Bharatiya Vidya Bhavan Institute of Science & Management Kolkata  and Techno India  Hooghly  as an external faculty for training and development.

Key Skills : Strategy Planning ♦ Business Development ♦ Service Operations ♦ Communication ♦ Customer Relations & CS ♦ Planning & Scheduling ♦ Escalation Management ♦ Quality Management & Quality Assurance ♦ Technical Support ♦ Service Level Agreements ♦ Training, Development & grooming ♦ Content Development ♦ Activity based training ♦ Audio visual training and slide show.


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