Senior Process Executive at Cognizant Technologies Solutions. – Oct 2019 to till date Responsibility:
➢ Process1: Mapping: Firebolt Tool-Identifying the business whether it is Spam or not, based on certain signals like related accounts, Ph number, E-mail address associated with that business and which is moving them to trust and safety team.
➢ Based on client requirement we need to switch different queues on firebolt tool.
➢ Process2: RAP (Report A Problem): Permitting the images that are useful to the business.
➢ Rejecting the images that are not useful to the business by using the labels like Abuse, Privacy concern, Poor quality, Irrelevant and Unverifiable.
➢ Completing the daily target in the assigned timeframe.
➢ Sometimes involved in videos project also based on the client requirement. Skill & Proficiency
➢ Skills: Salesforce Administrator, Manual Testing, C language, Microsoft Excel, Network Simulator2 UBUNTU
➢ Imagery Tools: Firebolt, Athena.
➢ Operating Systems: Chrome, Windows Scholastics
➢ September-2019 Master of Technology in Wireless & Mobile Communication from G Narayanamma Institute of Technology & Science Hyderabad; CGPA of 9.03 out of 10.
➢ May-2017 Bachelor of Technology in Electronics and Communication Engineering from Rishi MS Institute of Engineering and Technology; Secured 80%.
➢ March-2013 Intermediate (12th) in MPC from New Era Junior College Hyderabad; Secured 89%
➢ May – 2011 SSLC (10th) from BTVP High School Hallikhed(B); Secured 90%