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IT Operations / Delivery Manager
Location Other city
Total Views466
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Member since30+ Days ago
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Contact Details
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Candidate Information
  • User Experience
    Experience 10 Year
  • Cost
    Hourly Rate$60
  • availability
    AvailabilityMore 1 Month
  • work from
    Work FromOffsite
  • check list
    CategoryInformation Technology & Services
  • back in time
    Last Active OnJune 17, 2024
Key Skills
Senior Technical Writer BUSINESS OPERATIONSProject Management officeProject Management OperationsGlobal Service Delivery OperationsStakeholder & Change Management and Training Administration

Dear Sir/Madam, 

 I possess nearly 10 years of experience in the areas of delivering projects using Agile Scrum Methodology across Banking, Oil & Gas and Software domains.


I was last working as Network Planning & Design Manager – Knowledge Management and PMO Business Operations with British Telecom Group, Bengaluru. While my resume is attached for your perusal, few accomplishments indicative of my experience include:


·        Developed management reports and over 20 KPI's for senior executive team

·        Developed process improvements to enhance efficiency and effectiveness of inter- departments.

·        Responsible for the day-to-day operations of a regional service and for 17 direct reports.

·        Served as an In-charge of a Technical Publications Department, instituted production and tracking methods, yielded a time and cost reduction of over 30 which his improved document technical content and quality

·        Effectively enhanced 52% output by reducing technical support & returned products by creating complete documentation

·        Won the Most Valuable & Critical Team Player in documenting tutorials to help end-users use proprietary software applications from the Regional Vice President


I am a solution-oriented person who thrives in challenging, fast-paced environment where my performance directly impacts the bottom-line. I believe that my strong background in IT combined with my extensive experience in planning, executing, monitoring, and closing a variety of projects, which makes me ideally suited to this role.

I bring to your company my years of relevant experience and my drive for results and positive outcomes. I am prepared for the next challenge in my career and look forward to hear from you.


Thank you for your time and consideration.



Best Regards,




Enclosure: Resume


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