Siji

IT Operations / Delivery Manager

Location : Other city

Experience : 10 Year

Last active on : July 30, 2021

Rate: $60 / Hourly

Availability : More 1 Month

Work From : Offsite

Category : Information Technology & Services

 
Active: 30+ Days ago
Shortlist : 0
Total Views : 31
Key Skills
Senior Technical Writer BUSINESS OPERATIONS Project Management office Project Management Operations Global Service Delivery Operations Stakeholder & Change Management and Training Administration
Summary

Dear Sir/Madam, 

 I possess nearly 10 years of experience in the areas of delivering projects using Agile Scrum Methodology across Banking, Oil & Gas and Software domains.

 

I was last working as Network Planning & Design Manager – Knowledge Management and PMO Business Operations with British Telecom Group, Bengaluru. While my resume is attached for your perusal, few accomplishments indicative of my experience include:

 

·        Developed management reports and over 20 KPI's for senior executive team

·        Developed process improvements to enhance efficiency and effectiveness of inter- departments.

·        Responsible for the day-to-day operations of a regional service and for 17 direct reports.

·        Served as an In-charge of a Technical Publications Department, instituted production and tracking methods, yielded a time and cost reduction of over 30 which his improved document technical content and quality

·        Effectively enhanced 52% output by reducing technical support & returned products by creating complete documentation

·        Won the Most Valuable & Critical Team Player in documenting tutorials to help end-users use proprietary software applications from the Regional Vice President

 

I am a solution-oriented person who thrives in challenging, fast-paced environment where my performance directly impacts the bottom-line. I believe that my strong background in IT combined with my extensive experience in planning, executing, monitoring, and closing a variety of projects, which makes me ideally suited to this role.


I bring to your company my years of relevant experience and my drive for results and positive outcomes. I am prepared for the next challenge in my career and look forward to hear from you.

 

Thank you for your time and consideration.

 

 

Best Regards,

 

 

SIJI LINOY

Enclosure: Resume