Shiv

Desktop Support Engineer
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Location  Gurgaon
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Member since 30+ Days ago
 
Candidate Information
  • User Experience
    Experience  3 Year
  • Cost
    Hourly Rate $3
  • availability
    Availability Immediate
  • work from
    Work From Any
  • check list
    Category Information Technology & Services
  • back in time
    Last Active On December 19, 2021
Key Skills
HTML PHP Troubleshooting Configuration Support Installation
Summary

➢ Responsible for Handling IT related issue with the help of Manage Engine Service Desk.

➢ Install, Upgrade, Support & Troubleshoot windows Operating Systems & Application.

➢ Configuration and troubleshooting of Lotus Notes and Outlook on client’s system.

➢ Provide exclusive upper management and Senior VP support (Local & Remote).

➢ Responsible for proper Antivirus installation (Symantec and Trend Micro).

➢ Working with latest technology like VPN, WSS, DLP, Encryption.

➢ Check-Point and Palo Alto VPN configuration and troubleshooting.

➢ Troubleshooting Network Connectivity in a LAN/WAN Environment.

➢ Basic Knowledge of Ms. Office (Ms.-Word, Excel, Power-Point).

➢ Provide Remote Support on Phone to Pan India office.

➢ McAfee Encryption configuration and troubleshooting.

➢ Working with Manage Engine Patch Manager Plus.

➢ Printer and Scanner Installation over Network.

➢ Hardware Maintenance & Troubleshooting.

➢ Configuration of Video Conference