Exclusive FY 2023-24 Year End Offer - upto 40% off | Hurry up - Offer valid till 31st March 2024
OnBenchMark Logo

Shashank

IT Manager
placeholder
Location Mumbai
view-icon
Total Views458
availability
Shortlist0
back in time
Member since30+ Days ago
 back in time
Contact Details
phone call {{contact.cdata.phone}}
phone call {{contact.cdata.email}}
Candidate Information
  • User Experience
    Experience 14 Year
  • Cost
    Hourly Rate$1
  • availability
    AvailabilityImmediate
  • work from
    Work FromAny
  • check list
    CategoryInformation Technology & Services
  • back in time
    Last Active OnMarch 25, 2024
Key Skills
ITILITSM Project ManagementPrince2ServersCisco NetworkingAWS or AzureEUCService Delivery
Summary
I’m an IT professional with 14 years of experience in the IT Industry; I have completed BCA, Prince 2, ITIL SO, ITIL V3, and completed training of MCSE, AWS, VMware, Office 365, CCNA, CCNP. My overall accountability for IT infrastructure domain including End-User Computing, Service delivery, Managing IT Infra, seamless running IT Operations, and work collaboratively with APAC-EMEA pacific peers to achieve business objectives, develop new strategies, and road map. I would providing leadership and directs teams to plan and execute IT services, would also lead the IT-GSD to support (24/7) more than 10k users across the globe, and achieved 96% CSAT SLA. I was also accountable and responsible for team performance, training, and maintaining SLA compliance. I have carried out program/projects including enterprise applications support, Incidents, Request Fulfillment, Change, and Problem management. I would work as a business relationship manager role and primary regional liaison for all IT infrastructure in Asia-Pacific, with management accountability to insourced infrastructure teams and global outsourced providers (FMS/Shared services). I have worked with diff BU’s to Establishes directions, achieve organizationally objectives and priorities aligned with global and regional IT strategy and compliance requirements. Simultaneously I was managing IT budgeting, forecasting, and vendor negotiation. I am looking forward to a job in IT Service Delivery, IT Operations, End-User Computing, Data Center Operations. please find an enclosed resume for your reference.
Copyright© Cosette Network Private Limited All Rights Reserved
Submit Query
WhatsApp Icon