Sanjeev

Proactive and task-oriented professional, with extensive background in conceiving and developing

Unique initiatives to propel technology to the limit and optimize performance. Capable of handling

Most challenging and delivering results. Thrive in an environment of constant challenge and diversity.

Breakdown the technology barrier act as the conduit between clients and technical experts. Exude

 Energy and confidence motivate and mentor team members to succeed and deliver quality work

Within strict specifications, time-lines and budgets.

Ø Solid knowledge in system maintenance and equipment

Ø Updated with technology and innovations by regularly reading pcworld.com

Ø Bilingual in English and Hindi

RELEVANT EXPERIENCE                                                                     

SR.IT EXECUTIVE                                                                                                        Since 2014 to Till Date

DTDC Express LTD Naraina Indl Area Phase1-

§ Trouble shot Windows 10, Windows 8 Windows 7,XP, Macintosh OS

§ Configure and Troubleshoot Thunderbird Mail

§ Consolidate Vendor SLA ,Call Log Report  

§ Proper Follow up ,Co-ordinate With Local vendor

§ Configure, Troubleshot MS Outlook 2007,2010,2013,2016

§ Troubleshot Network and Local Printer

§ Configuration ,Troubleshot Wireless Network

§ Server Data Backup on weekly basis

§ Monitor Video recording ,IP Cameras

§ Examine weekly Incidents with customers regarding the technical Issues

§ Provide remote, on-site, and covered after hour technical support

§ Weekly Data backup standalone pc and laptop

§ My SQL ,Font Command execute

§ Server Administration, User Creation, Deletion, Permission to the user

   SYSTEM ENGINEER                                                                                                                       2007-2009      

 Renovision Automation Services Pvt. Ltd.

§ Provided prompt backup support troubleshot customers hardware/software

§ Troubleshot DOS ,Windows 95 , 98,2000,2003 Server XP,Windows 7,Macantosh, desktop workstation and laptops

§ Established host / remote access connectivity through PC Anywhere

§ Maintained accuracy of computer inventories purchase order of computer parts

§ Examine weekly incidents with customers regarding the technical issues

§ Installed and Troubleshot Office 2000,2003 and 2007

§ Diagnosed and repaired software and hardware malfunctions to include printers ,USB and others

§ Established sound relations among customers by providing effective technical instructions and advice

On hardware issues and software applications

§ Provided technical support on every products

§ Troubleshot wireless routers and other devices

Thin client installation